The Hoarding Project is Inclusive:

Anyone in Waterloo Region who has a hoarding concern can access services from the Hoarding Project, regardless of income. Our services are free to anyone with a hoarding concern. Our clients must undergo an assessment, which will indicate whether there is a concern with hoarding, or if there is another problem that we are not able to assist with, such as the need for cleaning services.

We provide:

  • Emotional and practical support and guidance with hoarding problems
  • Partnership in accountability to make sure that you are keeping on track with your cleaning and organizing goals
  • Referrals to other needed services, including mental health services, cleaning services, and other social services
  • Case management with other services that you receive to make sure that you are benefitting from their involvement
  • Advocating on your behalf with housing authorities, and other social services
  • Information about your rights under the Landlord Tennant Act and the Mental Health Act
  • Information about the Ontario Fire Protection and Prevention Act
  • Removal of some items (as designated by you) to be discarded or donated
  • In some crisis situations, our workers may help with sorting and discarding items from the clients’ homes (however, keep in mind that your worker is not responsible for this work, and will do so only at their discretion)